Seriously, sometimes I wonder why I stay with GoDaddy. Here I am developing a cutting edge app over at DrinkingFor. I just installed URL Routing on the app from the ASP.NET SP1 release. I get to the point where I upload my changes to the site and what do I get? I get a freaking Error. SP1 for ASP.NET has been out for over 3 months now and GoDaddy still has yet to support it. Why do I stay with them? Sometimes I will never know.
I decide to take action. So I call up GoDaddy support to ask them when do they plan on supporting SP1. I waited on the line for about 10 minutes, and then someone finally answered. The problem was that he was actually SNOOTY with me. It was just plain sad. I decided to go ahead and ask him when they expect the update. Now being such a LARGE company, you would expect they would have roll out dates and times set up as to when they would start supporting a software upgrade. Well, I talked to them and he said specifically they don’t. They don’t have any kind of time line for SP1 or any other release. I was just plain frustrated so I quickly hung up the phone with him and went to check out their competitor Discount ASP. I come to find out that GoDaddy has a superior control panel than DASP. I also found out that DASP is about double the price of GoDaddy. I am a poor developer and I just really don’t make enough money to move my stuff over to a double the price hosting service.
But, If Discount ASP was able to come down on their price a bit and upgrade their control panel, I would have moved over no questions asked with 20+ websites and customers.
Now as for GoDaddy, I am putting out a warning that if you don’t change your service and make software upgrades faster and let your developers know when its made, you will begin to see a mass exodus of your service. I will make the promise that when I am able to pool enough funds together for about 20 websites, I will be moving. I have had enough of the Big Daddy in the room.
Has anyone else had this bad of service? What do you think of Discount ASP?
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